Frequently asked questions

Each rental is fully furnished and will include all kitchen essentials, fresh bedding, towels, toiletries, in-home Wifi, and keypad entry. Guests are welcome to use all appliances including the washer & dryer.

For rentals longer than one week, we can provide optional weekly cleaning on your requested date and time. Cleaning services provided during your stay will include kitchen & bathroom wipe downs, changing bedding, and wiping down all common areas. We will not wash personal items or dispose of any trash. Safes will also be provided in each room for valuables.

No, the property will be reserved only for you and your party. The check-in process is automated and you will receive an email with access codes prior to your arrival. If by any chance you require assistance during your stay, we will ask permission before sending any necessary personnel to the property.

You are more than welcome to extend your reservation if the calendar permits. You may call or message us any time to inquire about an extension.

Still need help? Reach out to support 24/7:

+1 (270) 282-5810

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